Representative Example: You could borrow £10,699 over 60 months with an initial payment of £495.89 (including £199 Admin Fee) followed by 58 monthly payments of £296.89 with a final payment of £495.89 (including optional £199 Option to Purchase Fee). Total amount repayable will be £19,012,40. 26.1% APR, annual interest rate (fixed) 13.3%.
Worried about your payments?
If you're having trouble making payments, please get in touch with us. One of our team are available to help you today.
0800 197 9090
Our company is built on strong values, and we’re here to support you at every stage of your car finance journey. Whether you're looking for information or need to get in touch, use the links below to get the support you need.
As an existing customer, you can manage your HP car finance through our online Customer Portal. You can check your account, view documents, make payments, get a settlement figure, update your details, and manage your preferences, all in one place.
Not registered for our Customer Portal yet? Don’t worry, it’s quick and easy. Sign up today to manage your car payments and personal information at a time that suits you
Our friendly support team can take your payment over the phone by calling
Lines are open
OR
You can make a direct payment using the following details.
Reference: You can use either your agreement number or your vehicle registration.
Please ensure the reference includes your agreement number, or your payment may not be allocated correctly.
Account Name: AutoMoney Limited
Bank: Natwest Bank Plc
Sort Code: 60-15-31
Account No: 77757785
If you're struggling to make payments on your AutoMoney Motor Finance agreement, please don’t wait to contact us. The sooner you reach out, the more we can do to help. We’ll take the time to listen, understand your situation, and talk through the support options available.
When you call, we may ask some questions about your circumstances to offer the right help. If anything feels uncomfortable, just let our team know. The more information we have, the better the support we can offer to help get your agreement back on track.
We understand that money worries can feel overwhelming, but you don’t have to face them alone. Reaching out is the first step, and we're here to support you.
Whether your situation has changed for a short time or something more long term, we’ll listen and work with you. We have a range of flexible support options that may help ease the pressure and keep your finance agreement manageable.
For free help from people who just care about helping you with your finances, you can contact the government-backed advice service, MoneyHelper:
Money Helper
For free help from people who just care about helping you with managing any debts you have, you can contact the debt charity Stepchange:
StepChange
If you need free support from people who just care about helping you with your mental health, we encourage to seek help through one of the following organisations that can help:
Mind
Mind is a mental health charity. It is set up to help people who have strong worries and anxieties. These could be linked to different things that can happen in life that stop someone feeling OK.
Samaritans
The Samaritans is a charity set up to stop people feeling alone, or feeling despair that may lead to suicide.
For details or various services that can offer you further non-financial help and support, please refer to our leaflet here.
We are aware of scams involving individuals being offered loans for an advanced upfront fee by organisations posing as a representative of financial services organisations.
At Auto Money Motor Finance, we do not charge up-front fees for our loans and would not approach you directly in this way.
If you think you have been a victim of such a scam, please contact your bank immediately and report it to Action Fraud.
You may have a question about the commission that was paid when you took out a hire purchase agreement with us.
As you may know, in 2021 the Financial Conduct Authority (FCA) banned so called “discretionary commission arrangements”. The FCA is now reviewing historical motor finance commission arrangements and sales across a number of firms.
The FCA has also put in place special arrangements for handling complaints about motor finance agreements where there was a discretionary commission arrangement between the lender and the broker. You can find out more on the FCA website.
Your agreement with us is not affected by any of this, as AutoMoney Motor Finance has never entered into discretionary commission arrangements with anyone referring business to us.
Yes, however, restrictions apply to the number of times you can change your payment date during the term of your loan. Changing your payment date may impact the amount that you must pay back in total. Please get in touch if you would like to discuss changing your payment date.
If your payment is late, we may report it to credit reference agencies the next day (depending on our reporting schedule). This will show on your credit file for up to six years and may affect your credit rating. Other lenders can see this information and may take it into account when deciding whether to offer you credit. Missed payments can suggest financial difficulty, which may lead to a declined application or higher interest rates, as lenders need to manage their risk.
If you're facing long-term financial difficulties, you may have the right to voluntarily terminate your hire purchase agreement under UK law. This allows you to end your agreement and stop future payments, but you must return the car. You may still owe money if you're in arrears, haven’t paid at least half the total amount, or haven’t kept the car in reasonable condition. The impact of voluntary termination depends on factors like the car’s value, how much you’ve paid so far, and any deposit. You’ll find more details on page 2 of your hire purchase agreement, or you can contact us to discuss your options.
If you are struggling financially, please get in touch with us as soon as you are aware of any issues with making your repayment. We understand that sometimes life does not go to plan. Once we understand your individual circumstances, we will be able to work with you to find a solution. Any payment arrangement will be affordable and sustainable we will never expect you to pay more than you can afford.
